Jimmy John's

Stop reading a prompt. You asked me the same questions as if you weren’t even paying attention and just kept repeating like a robot. No for the 3rd time, I’m not part of your rewards. Waste of money. I didn’t enjoy it, I threw it away because It was so dry, I guess you have to ask for mayo and Dijon… it has come on my sandwich a million times and is usually part of the prompt… freaky fast (and rushed) yet incorrect and lacked any interaction. She asked “is that it?” After everything i said- I wasn’t done ordering but you’re so quick to want to finish you lacked the realization I had questions and all you wanted was answers. I ended up making back to back orders because she was so in a rush and I felt pressured to finish (no one was there but me and 3 employees chilling.) Ask relevant questions - not prompts to hit your rewards signup goal. My goal was to enjoy my meal. Fail. Management take note, you are training a task rather than teaching a skill, people. Had you spent an extra second to listening you may have provided an actual satisfied service with an order I would have enjoyed.

I am not pleased with the service at all. I drove through (which I thought would be easier, but was much harder for them I am guessing), but I got my sandwiches that I assumed for correct and went back to work. Upon returning back to work, both sandwiches were completely wrong (one was even breadless when I ordered two #7's). I called once I realized the mistake and after being on hold they said they would bring me replacements. Then the manager sheepishly called back and they asked for me to give the driver the old sandwiches back, which I had opened and touched after taking a picture of both sandwiches with the receipt in the picture. The manager then said it was for some kind of "training. Which what good would that do? They easily could have gave me a reimbursement for wasting my time. I wasted my my lunch on this and was not even re-compensated for after taking the messed up sandwiches back. Also